Terms and Conditions

Römmer GmbH & Co. KG
Terms and Conditions

This is just a translated version of the german version.

Offer and Ordering

Our sales documents serve exclusively for information and are not an offer in the legal sense. Our offers are exclusively for industry, trade, crafts, and commerce. The buyer confirms with their order the use of the goods within the scope of their commercial activity. Ordered and delivered goods remain our property until full payment is received. Place of performance and jurisdiction for all legal transactions is Schenefeld near Hamburg.

Prices and Payment

All prices are net prices plus shipping costs and statutory value-added tax. Unless otherwise stated, the prices refer to the defined basis. Deviations will be charged separately. We generally deliver on open account. We reserve the right to use a different payment method depending on the order amount (1/3 rule) or other reasons. For orders under net Euro 25.00, we charge a processing fee of Euro 5.00.

Right of Return

Our catalog products are carefully selected for you. We only accept undamaged goods in the original packaging within 5 days, after consultation with us. For this, we charge a 20% return fee of the value of the goods. There is no right of return for products that have been manufactured according to your specifications; nor for emergency exit signs.

Quality Guarantee

We offer a 24-month quality guarantee on all products. Our guarantee applies exclusively to products from this catalog, not to consequential damages, loss, or willful damage (e.g., due to improper handling, unprofessional installation). Otherwise, this provision does not affect the statutory warranty provisions.


We reserve the right to make product changes during the term of the catalog that serve to improve quality, without prior notice. Prices are valid until the next catalog is published. Errors in product descriptions, dimensions, and prices are subject to change. These errors do not entitle to rescind the purchase contract. Quantity variations Due to technical manufacturing processes, signs, labels, and markings from the area of individual identification may have overruns or underruns of 10%. These production-related tolerance quantities are calculated based on the actual delivery quantity. Quantity variations do not entitle to invoice deductions or an obligation for subsequent delivery.

Designs and Proofs

The purchaser is responsible for submitted sketches and designs or the transmission of data and data carriers. We are not obliged to check reproduction rights and third-party rights. For custom-made products, we reserve the right to submit proofs for review and order approval. Corrections are charged at cost.

Shipping Costs

Shipping is ex works. Packaging, transport, and insurance of the goods are charged at the most favorable rates of our carriers. Special rates apply for express delivery or international shipments, which we will gladly inform you about.

Closing Remarks

An update of the terms and conditions is constantly carried out depending on the state of jurisprudence. The last version at the time of contract conclusion applies. The complete version is available for you on request.

as of 2022